· Which company accounted for the greatest market share in terms of units sold in Q1: company B

　　· Computer games review

　　· How much higher was the total revenue for the NCG platform compared to the BGD platform from year 4 onwards: 47?

　　· By what percentage did the revenue for the XBX platform drop from Year 1 to Year 2: 70%

　　· In percentage terms, which platform showed the largest decrease in annual revenue from Year 3 to Year 4: CBA

　　· In percentage terms, PA platform showed a larger decrease in annual revenue from year 1 to year 2 than PD 1 platform: True

　　· Customer service calls

　　· What percentage regarding payment last year: 25%

　　· Asia-Pacific countries increase from last to this year: 300,000

　　· What percentage of calls last year was from North America: 18%

　　· 1/3 of complaints calls last year were from countries in Europe: not possible to say